SDCC Forms

Tenant Complaint Form

Housing (Standards for Rented Houses) Regulations 2019
Tenant Complaint Form

This complaint form is for tenants who wish to make a complaint to the Private Residential Tenancies Inspection Unit in relation to the standard of their privately rented or Approved Housing Body home only.
If you have any problems with your home, you need to contact your landlord first. You must allow your landlord the opportunity to access your home to address the issues.
Landlords have a legal obligation to ensure properties available to rent are compliant with the Housing (Standards for Rented Houses Regulations) 2019
The regulations apply to homes that are let in the private market and through Approved Housing Bodies (AHB’s)
If your landlord does not address your problems with the property, the form below should be used to contact the Housing Standards Section to make a complaint.
Only complaints in relation to the non-compliance of the Housing Standards Regulations 2019 can be investigated.
Only complaints from tenants living in private rented or approved housing body (AHB) housing can be investigated.
The Housing Standards Regulations 2019 can be viewed on our website at Minimum Standards for Private Rented Accommodation - SDCC
Complaints will be investigated at the discretion of South Dublin County Council.
Your complaint will be acknowledged within 7 working days, after which a member of the Inspections Unit will be in touch with you.
Note: Further information on your data protection rights can be accessed at https://sdcc.ie/en/services/our-council/access-to-information/data-protection/data-protection.html. The Council’s Data Protection Officer contact details are dataprotection@sdublincoco.ie Tel. 01 - 4149000.

Tenant Declaration I confirm that my landlord has been notified of the issues below and has been given an opportunity to resolve the problem.*Date landlord notified*:

Complaint cannot be investigated unless landlord has been contacted and been given reasonable time to carry out improvement works

RENTED PROPERTY DETAILS Property Address 1*:Property Address 2:Property Address 3:Property Address 4:Eircode*: If you don't know your Eircode you can find it using the Eircode Finder (this will open in a new window – note your Eircode and close that window when finished to return to your vote). Property Type*:Tenant's First Name*:Tenant's Surname*:Type of Rental Property*:Mobile Phone No.*:Email*:

LANDLORD / LETTING AGENT DETAILS Address 1*:Landlord / Agent Name*:Address 2:Address 3:Address 4:Eircode:Phone:Email:

COMPLAINT DETAILS Complaint Category: Select all that apply Structural condition (damage to walls etc.)InteriorSanitary facilitiesHeating facilities (problems with radiators, boilers etc.)Food preparation storage, and laundry (clothes dryer or clothesline etc.)Ventilation (windows, extractor fans etc.)LightingFire Safety (smoke detector, exposed wires etc.)Refuse facilitiesGas (supply)Oil (supply)Electricity (lights etc.) In this section please provide as much detail as possible in relation to your complaint. Please also include any previous attempts to solve the problem. Please keep your account factual. Details*:

Declaration

I consent to the collection and processing of the data provided by me to South Dublin County Council for the purposes of inspection of a Privately Rented Dwelling pursuant to the Housing (Standards for Rented Houses) Regulations 2019.

I consent and note that this information may be shared/exchanged with Inspex Limited, HSE Environmental Health Officers and Residential Tenancies Board in accordance with the law and may be used by South Dublin County Council and other agencies to carry out their legal obligations. I declare that the information provided is correct and true to the best of my knowledge.

Please tick the box to confirm that you have read and are in agreement with the declaration above

Please tick the box to confirm that you have read and are in agreement with the declaration above: